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Multi-factor authentication (MFA) helps protect your account by adding an extra step to verify that you are who you say you are when you log on. In addition to your password, your account will be protected by an authentication code or notification. This helps prevents hackers from gaining access to your account, even if they know your password.

Why do I need MFA? What are the benefits?

Hackers will always try to get our passwords, whether through phishing attacks, guessing attacks or by compromising other websites. Key benefits of MFA include greater cybersecurity and a reduced risk of having your accounts accessed by someone other than yourself.

MFA also assists in the following ways:

• Hackers will not be able to access and use your account to further their attacks.
• You'll have peace of mind knowing that your account has an additional layer of protection, even if your password is compromised.
• It's easy to set up and use.
• It's a common process, like those used with internet banking and social media platforms.

Why is MFA mandatory?

It is an easy way to protect your Microsoft 365 email and single sign-on (SSO) account. Sometimes known as two-step verification, MFA adds an extra layer of protection to help prevent hacking, even if they have your password.

There continues to be several heightened cyber security incidents across Higher Education. MFA is an IT Security best practice and has been approved as a mandatory requirement for account access.

How does MFA work?

After you register for MFA, you will be prompted to provide your second factor authentication the first time you login. You will not be asked to assert your second factor again when you log on from that device and in that location for approximately 90 days (about three months). You will be asked to assert your second factor if you change locations or log in using a different device.

Does it cost me money to use MFA with my phone?

Text messages are sent only when you request them and would be billed by your carrier like any other text message or inbound voice call. The Microsoft Authenticator app push notification method uses very little cellular data and will use Wi-Fi if available. The Microsoft Authenticator app code method does not require an internet connection, and as such, does not incur any expense.

What if I do not have a data plan on my phone or a connection?

The Microsoft Authenticator app software code method does not require an internet connection and does not use cellular data. You can use it even if your device is in airplane mode.

Will using MFA slow down the performance of my applications?

No. MFA does not cause any slow down to the performance of your applications.

Is there an easy way to sign out of all trusted devices when a trusted mobile device is lost?

Yes, go to , in your , and select "Sign out everywhere."

Which authentication method is better for use while travelling?

Any of the available methods will work internationally, but to avoid roaming charges, we recommend one of the following three options:

• Microsoft Authenticator app (six-digit code): The code generated by the app does not require cellular data or WiFi connectivity to work, so you will not incur roaming charges.
• Hardware Token: The code generated by the hardware token does not require cellular data or WiFi connectivity to work, so you won’t incur roaming charges.
• Security Key: The security works by being plugged into a computer so no internet connectivity is required for this option, meaning you won’t incur romancing charges.